In this video, I will show you how to submit a support ticket with Activision. Now, this is different from the account recovery request I covered in a previous video, this is to chase a support ticket or help when trying to unlink, etc.

Ok, so the main reason I’m doing this video is that I get asked many questions on how to chase a recovery request case or request an unlinking via support. Several filters auto-block support messages being submitted. So I’ll run through the various scenarios and what solutions you can use.

What to do if you are still waiting for a case number?

If you are unlucky enough to not get any case numbers via the account recovery or support tickets, then don’t fear there is a way to get around it. One is to use another PC / browser and make sure the cookies & cache have been cleared. Another tip is not to copy and paste the info into the form, and try and link one of your accounts if possible. If you get desperate try creating a new Activision account again.

Activision Recovery Chaser

Ok, so you have been waiting weeks for a response and nothing and can’t get in touch with anyone. Your support requests are being auto-rejected… etc.

What you need to do is download one of the templates, that are on my website. But you need to keep it short and don’t add anything about unlinking, linking & attaching accounts. Try putting the basic info and then if you are still struggling try adding less info.

You can get a response from the support chat by opening a case like I have done here. First of all, you need to get past the screening by mentioning something like I’m missing cod points, and then wait for a reply. After they reply you can mention anything, and add the case number for your recovery request and they should be able to help. I managed to get a reply in under an hour.

Ok so the same principles apply to this one, you need to ask a question about your battle pass or cod points and wait for a reply. Once you get a reply you can mention you need to unlink an account. Either it was a hacker's fault or you just need it unlinking. Just make sure you use the account you need to unlink from to submit the request.

Conclusion

They are the most common questions I get in the community and the comments. But I will show you one last thing regarding the cases. You can only have one case open at once so if you go to create another one it will create a new case but close your old one, so it will put you back in the queue.

Make sure to subscribe as I release a new video every week, and I do live streams for Q&A.

If any of you are struggling feel free to join in and ask some questions and if you join my membership I will offer extra support.

Activision

‍